Privacy Policy

1. Introduction

Check My Truck ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this Privacy Policy carefully.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use the App's features and services
• Contact us for support
• Subscribe to our services

This information may include:

• Name and contact information (email address, phone number)
• Company information (business name, address)
• Account credentials (username, password)
• Payment information (processed through third-party payment processors)
• Vehicle information (registration numbers, make, model, VIN)
• Inspection and maintenance records

2.2 Automatically Collected Information

When you use the App, we may automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, time spent, actions taken)
• Location data (with your permission, for features requiring location services)
• Log data (IP address, access times, app crashes, system activity)
• Photos and media (when you upload images for inspection documentation)

2.3 Cookies and Similar Technologies

We may use cookies and similar tracking technologies to track activity on our App and store certain information. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our App and services
• To create and manage your account
• To process your transactions and manage subscriptions
• To send you inspection reminders and maintenance notifications
• To provide customer support and respond to your inquiries
• To send you technical notices, updates, and security alerts
• To analyze usage patterns and optimize the App's performance
• To detect, prevent, and address technical issues and fraudulent activity
• To comply with legal obligations and enforce our Terms and Conditions
• To send you marketing communications (with your consent)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud storage providers
• Payment processors
• Analytics providers
• Customer support tools
• Email service providers

4.2 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.4 With Your Consent

We may share your information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct inaccurate information
• Deletion: You can request that we delete your personal information
• Portability: You can request a copy of your data in a structured format
• Objection: You can object to certain processing of your information
• Withdraw Consent: You can withdraw your consent at any time where we rely on consent

To exercise these rights, please contact us at the email address provided below.

8. Location Data

The App may request access to your device's location data to provide location-based features such as:

• Recording inspection locations
• Fleet tracking and management
• Finding nearby service centers

You can enable or disable location services through your device settings at any time. Disabling location services may limit certain features of the App.

9. Children's Privacy

Our App is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the App, you consent to such transfers.

11. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. GDPR Compliance (For European Users)

If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). Our legal basis for processing includes:

• Consent: When you have given explicit consent
• Contract: To fulfill our contractual obligations to you
• Legal Obligation: To comply with legal requirements
• Legitimate Interest: For our legitimate business interests

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@checkmytruck.co.uk